1. Commitment to Devotee Confidentiality
At Sri Sri Sri Gayathri Jyothishyalayam ("we", "us", "our"), we treat your astrological readings, Janma Kundali (birth charts), matrimonial matches, and spiritual queries as sacred and strictly private.
This Privacy Policy explains how we gather, protect, use, and process your personal and astrological information when you visit our website, consult Chebolu Sri Rama Teja Sharma (Astrologer & Vastu Pandit), or access our digital booking and consultation systems.
2. Information We Collect
To deliver accurate Vedic calculations and coordinate consultations, we may collect the following details:
- Personal Identity: Your full name, gender, contact phone/mobile number, email address, and residential city.
- Sacred Astrological Data: Name, Exact date of birth, time of birth, place of birth (city, state, country), and Janma Nakshatra/Rashi (if already known), your photo, Soft copy of the horoscope to upload to the user profile.
- Family / Partner Data (For Matching / Family Kundali): Birth details of spouses, prospective marriage partners, or children when requested by you for compatibility and family welfare guidance.
- Communication & Consultation Logs: Queries submitted through booking forms, preferred appointment dates/times, and records of scheduled consultation slots.
- Technical & Device Data: IP address, browser type, and basic analytics to ensure smooth website performance and security.
3. How We Use Your Information
We utilize your information solely for spiritual and administrative purposes:
- Calculating and plotting accurate Vedic Janma Kundali, Navamsha, and planetary transits (Gochar).
- Conducting one-on-one astrological consultations and advising auspicious remedies (Remedial Pariharas, Gemstones, Poojas).
- Communicating appointment reminders, video meeting links, and consultation confirmations via WhatsApp, SMS, or email.
- Managing user profiles and booking history within our digital portal.
- Complying with statutory and legal accounting obligations.
4. Absolute Non-Disclosure & Data Protection
We treat your astrological life concerns—whether personal relationships, financial challenges, family disputes, or health doshas—with utter discretion.
- We never sell, trade, or rent your personal or astrological information to third-party marketing companies or advertising networks.
- Access to your horoscope documents and notes is strictly restricted to Guruji and authorized senior astrologers directly managing your session.
- We employ modern SSL/TLS encryption, secure databases, and administrative controls to protect against unauthorized data breach or loss.
5. Third-Party Service Providers
We only interface with trusted infrastructure services to operate our digital platform:
- Payment Gateways: When paying consultation Dakshina online, transactions are processed directly via secure, RBI-authorized payment processors (e.g., Razorpay, UPI). We do not store credit/debit card PINs or CVVs on our servers.
- Communication Channels: WhatsApp Business API and SMS gateways for automated appointment alerts.
6. Your Data Rights & Account Deletion
You maintain full sovereignty over your personal profile data. You have the right to:
- Review and update your contact or profile information at any time.
- Request copies of your generated astrological charts and consultation records.
- Request permanent deletion of your profile, birth charts, and communication records from our systems through our dedicated Delete Account Request Portal.
7. Retention of Astrological Records
We retain your birth chart configurations to facilitate future follow-up readings, annual transit reviews, or ongoing remedial consultations. If you wish for your charts to be purged earlier, you may submit an account or data deletion request at any point.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect enhancements in our spiritual platform, technological upgrades, or evolving data regulations. Any revisions will be published on this page with an updated "Last Updated" date.
9. Contact Our Data & Privacy Desk
If you have questions about your personal data, privacy practices, or wish to exercise your confidentiality rights, please write to us at:
Sri Sri Sri Gayathri Jyothishyalayam
Chebolu Sri Rama Teja Sharma (Astrologer & Vastu Pandit)
Flat No. 101, Vaibhav Homes, 1st Bus Stop, Beside Vijetha Super Market Road, PM Palem, Pothinamallayya Palem, Visakhapatnam – 530041, Andhra Pradesh.
Phone: +91 96666 91549
Email: srisrisrigayathriastrology@gmail.com
Website: www.srisrisrigayathriastrology.com
